Cinewhoop - Built and Tuned

The use and operation of this type of product in the USA and many other countries may require a license and some countries may forbid its use entirely. In the USA, you will need a "HAM" amateur radio license. Learn more about HAM licenses, and find a HAM license exam session in your area. 

It is your responsibility to ensure that the use of this product meets the requirements imposed by your government's rules and regulations for RF devices. 

Do not purchase this product if you are unsure of the government requirements or are not able to comply with them. Rotor Riot cannot be held responsible for your actions if you purchase and/or use this product in violation of your government's regulations. By agreeing to our terms and conditions during the check-out process, you also agree to have read and to understand this notice.

Here at Rotor Riot, we are committed to providing our customers with the utmost best customer care! Our fulfillment policy is in place to ensure that our customers have the best experience. If you have any questions, please contact our customer service department. 

Shipping

We can ship to most addresses in the world with some exceptions. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Each shipping option has a different level of insurance against package loss, theft or damage.

• Free Shipping - Not Insured
• USPS First Class - Not Insured
• USPS Priority - Insured up to $100
• UPS - Insured up to $100
• DHL - Insured

If you are placing an order outside of the USA, customs taxes, fees, or duties may apply. These are the responsibility of the customer. Rotor Riot is not responsible for any customs taxes, fees or duties.

Same-Day Shipping

Orders for in-stock items, placed before 2 PM EST, Mondays through Fridays, are typically fulfilled the same day. Some circumstances, such as payment verification issues, system or inventory errors or events outside our control may delay the fulfillment process further.

If your order contains one or more items sold on a pre-order basis, the whole shipment will be delayed until the pre-order item becomes available.

Built to Order Drones

Refund Policy

1. For any returns or refund requests, please first contact our Customer Support and request a Return Merchandise Authorization (RMA) to any of our customer's advocates. 
2. You may return new, unopened items within 15 days of delivery for a full refund. Please remember to request an RMA prior to sending the purchased item back. 
3. The customer covers shipping cost unless the return is a result of our error (you received an incorrect or defective item, etc).
4. Refunds will be awarded after we receive the goods and confirm all is in order. Due to the nature of the hobby, we will not accept any aircraft or products that show that they were damaged by the customer. 
5. All custom made to order drones have a 15% restocking fee. 
6. Once a refund is approved the correct amount will be refunded to the same account used upon checkout.

Cancellation Policy